together we can change ourself

together we can change ourself

Stress Management – Tom Cox Model

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“Stress can be defined as a perceived imbalance between demands placed on the individual on one hand and their ability to cope with those demands on the other.” (Prof. Tom Cox, Institute of Work, Health and Organisation).

For this purpose there is a need to categorise stress into 3 areas: –
1/ Occupational Stress (Work Related Stress): Relates to stress in the workplace where an employee reacts to situations of excessive pressure or demands being on them which manifests itself into physical or behavioral changes. Such demands, or the perception of such matters, can be created by environment, workload or relationship issues.

2/ Critical Incident Stress: Relates to stress induced by exposure to profoundly disturbing events. An employee exposed to sudden, or disturbing events may suffer from stress to varying degrees and, if the person’s normal coping mechanisms are overwhelmed, the effects of such stress may become negative.

3/ Beyond the Workplace Stress: Relates to stress influenced by such factors as an employees home life, family and civil responsibilities, transport arrangements, family care, leisure and educational activities that may interact positively or negatively with elements of the work environment and therefore
affect overall job quality, satisfaction and productivity. Some staff members may be subject to stress outside of their work environment, but their ability to cope may manifest itself to work.

Information on stress:
Some of the symptoms and effects of stress are:
Behavioural symptoms:
1. Constant and increased anxiety and irritability with people
2. Tendency to drink/smoke more
3. Poor concentration
4. Inability to finish tasks before starting others
5. Constant fatigue
6. Inability to cope
7. Feeling of victimisation

Physical Symptoms:
1. Raised heartbeat/palpitations
2. Hypertension
3. Increased Sweating
4. Headaches
5. Dizziness
6. Blurred Vision
7. Skin Rashes
8. Lowering of resistance to infection
9. Insomnia
10. Lack of appetite
11. Cramps and muscle spasms

Effects of Stress:
1. Reduced morale/commitment to work
2. Poor judgement
3. Physical/mental ill-health
4. Tension and conflict with colleagues

Written by Bhushan Kulkarni

September 25, 2011 at 4:31 pm

Posted in Management

Tagged with , ,

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