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Outsource to India Success Stories and Outsourcing Case Studies

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Outsource to India Success Stories and Outsourcing Case Studies
O2I has facilitated outsourcing solutions for over 300 customers.
Our work has been greatly appreciated by our clients and is reflected in our customer testimonials. The following “stories” are illustrations of successful management of some of our customers’ requirements.

Outsourcing Human Resources – The following testimonial appeared on a popular forum. Read on to see what one of our customers have to say about working with O2I.

Catalog Data Processing – Read this case study to see how O2I enabled cost savings to the tune of 50% for an offshore team that outsourced their catalog data processing.

Medical Billing – Read how O2I enabled a first time outsourcer to increase the productivity of his medical billing company by 30%, with error rates below 2%.

Audio Transcription – Outsourcing is a tool that is underestimated by a lot of companies. This success story is a good example of how a simple outsourcing requirement from one of our clients resulted in a complex and effective outsourcing contract.

Customer Support – Our customer support services for a pharmaceutical company helped them achieve cost savings, decreased response times and increased efficiency.

Legal Document Preparation – This case study illustrates the potential of outsourcing legal document preparation to India. It is also a great example of how the O2I team, through its flexibility, capacity to grasp new concepts, and quality output, creates a hassle free outsourcing experience for our clients.

There are so many factors that play a role in achieving outsourcing success. Other than the obvious ones of good partners, quality output, productivity, infrastructure, and so on there are other vital areas like communication and maintenance.

For a person considering outsourcing, the whole idea of managing and having one’s project successfully executed in another country seems like a daunting task. However, at O2I we create a hassle free outsourcing experience for you as we manage the entire outsourcing program life cycle.

Our role does not simply begin and end with analyzing a requirement and executing a project. We believe in creating value for our clients by working as a part of their team, planning, executing, monitoring, as well as offering value added input that they may or may not choose to take.

Written by Bhushan Kulkarni

January 6, 2007 at 11:12 am

Posted in Management

Tagged with ,

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